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Going home from hospital

Mater Children’s Private Brisbane’s staff are dedicated to providing your child with the highest quality specialist care and service from preadmission to discharge. The following information will assist your child going home from hospital.

Discharge

Your child's doctor and the staff at Mater Children’s Private Brisbane will discuss any discharge requirements with you. If your child has stayed overnight you should be prepared to leave the hospital before 10 am on the day of discharge.  You will be provided with a discharge summary for your child on leaving the hospital.  If required, additional patient care information will also be provided.

We advise you to plan ahead for your child’s discharge as much as possible. If you believe your child will require assistance once you arrive home, please do not hesitate to alert our staff. Should you require in-depth discharge planning for your child, Mater Children’s Private Brisbane nursing staff will arrange for a discharge coordinator to assist with your needs.

Settling your account

Hospital charges can include accommodation, use of theatre, prostheses and essential pharmacy items for your child’s care. Charges can vary depending on treatment required, length of stay, prostheses provided, accommodation category and individual private health insurance contracts. Hospital costs do not include non-hospital or medical provider costs such as your child’s doctor, anaesthetist, pathology and X-ray. Additional charges may also include physiotherapy and the hire of physical aids.

If you have any questions about hospital fees and charges, including medications, please contact your health fund insurer directly to discuss any out of pocket expenses prior to the admission of your child.

All known hospital costs (other than those covered by contracted insurers) are payable on admission. They may be paid in cash (Australian dollars), by most credit cards, money orders or travellers cheques. The hospital also has EFTPOS facilities; however, it is a no cash-out service. If any additional patient costs arise because of your child’s stay, you are required to pay these prior to, or on, discharge.

If you have any questions about hospital accounts please contact our staff on telephone 07 3163 2489 or 07 3163 2468 between 8 am and 5 pm weekdays (excluding public holidays).