Room Service

Mater Private Hospital Brisbane is excited to provide an award winning Room Service for all patient meals. Built on a foundation of clinical excellence Mater Private Hospital Brisbane is committed to safe, compassionate care that is quality focused, technologically advanced, and customised to meet the needs and lifestyle of all patients.

The Room Service menu is comprehensive and offers patients delicious meal options that cater to every taste, and are clinically suitable to meet individual dietary requirements.

Click here to view the Mater Private Hospital Brisbane Room Service menu.

Setting a national standard

Mater Private Hospital Brisbane is the first private hospital in Australia to offer hotel-like Room Service to patients. Meals are freshly prepared, ordered at your convenience (between 6.30 am and 7 pm) and delivered directly to your room within 45 minutes.

Our innovative room service initiative has been recognised by the Private Hospitals Association of Queensland (PHAQ) for significantly lowering food wastage and improving patient outcomes. PHAQ Executive Director Lucy Fisher said Mater's room service clearly demonstrated Mater is at the forefront of innovative healthcare.

How to place an order

On admission you will be assessed by Mater staff to determine if Room Service via self-ordering will be appropriate for you after your treatment, and if not, assistance will be arranged for you with the Room Service Assistants who will order your meals for you after discussion with yourself; and/or clinical staff.

If self-ordering is determined as the most appropriate for you - you will be required to order all meals using the Room Service system.  Simply by using the bedside telephone and dialling 3663; meals can be ordered between the hours of 6.30 am and 7 pm and a menu is available at the bedside for your reference.

Alternatively family members or carers may place an order on your behalf by dialling our Room Service Representative on 07 3163 3663 during service hours.

Your clinical needs and dietary requirements will be taken into consideration and meals provided accordingly.

More information

For your convenience a menu will be available in your room to assist you in choosing your meals. Please speak to the staff caring for you if you would like more information about Room Service.