Going home from hospital
Mater Private Hospital Redland’s staff are dedicated to providing you with the highest quality specialist care and service from preadmission to discharge.
The following information will assist you going home from hospital.
Your doctor and the staff at Mater Private Hospital Redland will discuss any discharge requirements with you. If you have stayed overnight you should be prepared to leave the hospital between 9 am and 10 am on the day of your discharge. You will be provided with a discharge summary upon leaving the hospital. If required additional patient care information will also be provided.
We advise you to plan ahead for your discharge as much as possible. If you believe you will require assistance once you arrive home, please do not hesitate to alert our staff. They will assist you with your needs should you require in-depth discharge planning.
Settling your account
Hospital charges can include accommodation, use of theatre, prostheses and essential pharmacy items for your care. Charges can vary depending on the treatment required, length of stay, prostheses provided, accommodation category and individual private health insurance contracts.
Hospital costs do not include non-hospital or medical provider costs, such as your doctor, anaesthetist, pathology, phone cards and X-ray. Additional charges may also include physiotherapy and the hire of physical aids. If you have any questions about your hospital fees and charges, including medications, please contact your health fund insurer directly to discuss any out of pocket expenses prior to your admission.
All known hospital costs (other than those covered by contracted insurers) are payable on admission. They may be paid in cash (Australian dollars), by most credit cards, money orders or travellers cheques. The hospital also has EFTPOS facilities; however, cash out service is not available. If any additional patient costs arise because of your stay, you are required to pay these prior to, or on, discharge.
If you have any questions about hospital accounts please contact our staff on telephone
07 3163 7444 between 8 am and 5 pm weekdays (excluding public holidays).