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'I was sick and you took care of me'

Wednesday, 31 May 2017

'I was sick and you took care of me'

‘… I was sick and you took care of me …’

To care for those who are sick. It is, quite simply the need to which healthcare providers are called upon to respond.

But, what happens when you are called upon to do more—to respond to the needs of those who are marginalised, vulnerable, and living in poverty?

That is Mater’s Mission. To care for those who need it most. To respond to unmet community need.

We know it is why we exist, and we know that we would not be Mater if we did not respond compassionately to this need.

It goes beyond Mater as an organisation. I firmly believe it’s a passion for Mater People, and I am privileged to see this Mission in action every day. Sometimes, it’s uplifting. Sometimes, it’s heartbreaking. Sometimes, it’s humbling. There really isn’t another word for witnessing acts of genuine kindness, offered compassionately without expectation.

It’s a Mater nurse going out onto the street at night to provide healthcare to those who are homeless or vulnerably housed.

It’s our education team awarding someone of a refugee or Indigenous background a scholarship to complete a Diploma of Nursing, knowing they will serve their community and give back in ways which meet need which were unmet for them.

It’s our CEO being moved by a story about an organisation that provides healthcare services to those living in rural and remote areas, and forming a partnership to offer our support.

It’s our midwives helping women of a refugee background before, during and after their pregnancies both within hospital and in their community. 

It’s working with Mater Foundation to support patients experiencing financial distress caused by their health issues.

It’s our Pastoral Care team establishing 'Catherine’s Room’ to provide much-needed clothing and toiletries for Mater patients.

It’s our researchers conducting research into health issues impacting vulnerable populations.

It’s Mater People donating goods and services to community organisations and patients both within Australia and around the world.

It’s doing the right thing.

Why? It’s who we are. For Mater to not invest in those programs which benefit the community, would call in to question who we are.

How do we do it? It’s a balance between margin and Mission; a concept well understood at Mater. We know that without being financially sustainable, we cannot deliver our Mission to care for those experiencing identified community need.

It is why in 1906 the Sisters of Mercy first established a private hospital; allowing them to then reinvest any surplus into the provision of public healthcare services.

It is a legacy which has continued for more than 100 years, and while how we deliver this care has changed, our commitment to meeting unmet need remains steadfast.

It is who we are, and it is what makes Mater unique.

Madonna McGahan, Group Director, Mission Leadership

Posted: 31/05/2017 8:57:17 AM by News @ Mater | with 0 comments

Tags: Madonna McGahan, Mission