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November 2015

What is patient-centred care? What is patient-centred care?

As healthcare professionals, we can influence the patient experience with a kind word or action, or equally with a harsh word or action. Over the years, I have said to hundreds of medical students ‘that as healthcare workers we are in a very privileged position in our chosen roles’.

Tuesday, 10 November 2015

Tags: care, patient-centred, SafeQuest, safety