The team
At Clarence Street, we are fortunate to have a diverse team of people from a range of professional backgrounds, including youth work, nursing, psychiatry, social work, occupational therapy, and psychology. Our team is experienced in working with young people with substance use concerns and is passionate about providing a high standard of care to young people and their families. When we meet a young person, we do our best to match them with a worker with whom they can build a connection. We understand that young people have different needs and preferences (e.g. preference for a female worker) and we are very happy to accommodate young people as best we can.
In addition to our youth work and allied health staff, we are fortunate to have two consumer consultant groups – the Executive Board of Directors (EBOD) and the Family Advisory Group. Comprised of young people and carers with lived experience of substance use difficulties and treatment, our consumer groups share their collective wisdom with the team on a regular basis and play a key role in guiding and shaping Clarence Street’s programs and processes.
Access
Clarence Street is a voluntary program. Getting in touch is easy. Young people can call directly to have a chat or find out more. We also welcome calls from families, as well as health and education professionals, community youth services, and other agencies. If you are interested in finding out more about our service, please give us a call on 07 3163 8400 anytime between 8 am and 4:30 pm Monday to Friday.
Support for families and referrers
We have family support counsellors available to families and significant others while young people are engaged in our programs at Clarence Street.
Read more about our services for families and carers.
Need help outside hours? For free, anonymous alcohol and other drug support 24 hours a day, 7 days a week, call the Alcohol and Drug Information Service (ADIS) on 1800 177 833. In the case of an emergency, call 000.
Need help with other issues? Clarence Street works collaboratively with other agencies such as schools, youth services, community organisations, and acute mental health services. If a young person needs help with something outside our scope of practice, we will do our best to connect them with other support services.