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Volunteers

Mater volunteers contribute their unique skills and life experience across all areas of the organisation including the hospitals and non-clinical departments.

Whether it’s offering companionship and support, a cup of tea or a book, escorting people to their destination or providing administrative support, each volunteer role contributes directly to making sure patients and their families have an exceptional experience at Mater. We also have volunteers who assist us on a range of Mater Foundation fundraising events throughout the year.

Our volunteers are a multicultural group from diverse social and professional backgrounds. Finding the ‘right’ role for you is important to us. We will work with you to find a role that suits you and also meets the needs of the organisation. 

Hear from our volunteers below about their roles and their experience volunteering with Mater.

What we need from you

Due to the clinical environment, mandatory safety requirements and the changing nature of volunteer work required by the hospitals, ALL volunteers must be able to:

  • work independently with limited supervision
  • read and comprehend basic safety signs and instructions
  • undertake annual mandatory health and safety training (a number of online modules—IT support available)
  • communicate clearly and follow instructions
  • be independently physically mobile.

Time commitment

  • All volunteers are asked to commit for a minimum period of four months. 
  • You must be available to attend a regular three to four hour shift on the same day and time between 8 am and 4 pm, Monday to Friday.
  • Event volunteer roles are available throughout the year on weekends to support Mater Foundation events.

Age requirement

  • You must be 17 years or older and not currently undertaking Year 12 to volunteer at Mater. Parental consent is required for immunisations if you are under 18 years.

Immunisations

  • All volunteers who are placed in a patient–contact role will be required to undertake a blood screen followed by any required immunisations, or provide evidence of existing immunisations. 
  • The immunisations required before starting as a volunteer are: mumps, tetanus, rubella, measles, hepatitis B, varicella (Chicken Pox) and pertussis (Whooping Cough). The costs of this process will be met by Mater Group.

Background Checks

  • Some roles may require a Blue Card (work with children) or a national Criminal History Check (aged care). Driving roles require a Driver Declaration form.
  • Mater Volunteers will facilitate the application process and cover the costs if required. 

Training

  • All volunteers must attend Orientation training and complete online safety modules before starting. 
  • On-the-job training is also provided as well as specialist training for some roles.

What to do to become a Mater volunteer

  1. Contact our Volunteer Centre via phone or email to register your attendance at one of our fortnightly Volunteer Information Sessions. These sessions are the first step in becoming a Mater volunteer and will give you an insight to volunteering in a hospital environment and the broad range of volunteer services provided to Mater.
  2. Complete a Volunteer Application Form, detailing your interests, experience and availability.
  3. Attend an interview with the Volunteer Recruitment Coordinator, who will work with you to find the ‘right’ role that matches your skills and experience.

As a Mater volunteer you will have the opportunity to make new friends, build confidence and be part of a community of people who give their time to help others.

You will receive:

  • free parking, uniforms and a light meal
  • support and ongoing training
  • professional and personal support from our dedicated team of coordinators
  • awards and certificates that recognise your contribution
  • invitations to social events throughout the year.  

For further information please contact us:

Mater Volunteers
Volunteer Centre
Level 3, Kelly Building
Raymond Terrace
South Brisbane, Qld 4101
Phone: +61 7 3163 8599
Fax: +61 7 3163 1512
Email: volunteers@mater.org.au